This privacy policy describes how Nihongo Kyoushitsu manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We are committed to protecting your privacy and ensuring the security of the personal information you share with us through our website, www.nihongokyoushitsu.com. We collect various types of personal information that are reasonably necessary for our functions as a Japanese language training provider, including your name, email address, telephone number, and payment details when you register for a course or make an inquiry. We may also collect information about your Japanese language proficiency and learning goals to tailor our educational services to your needs. This information is generally collected directly from you through our online forms, email correspondence, or during the enrollment process.

The primary purpose for which we collect and hold your personal information is to provide you with Japanese language training and related educational services. We use your data to manage your student record, process your payments, communicate with you regarding your classes, and provide technical support for our online learning platforms. We may also use your contact information to send you marketing communications about new courses or cultural events that we believe may interest you, though you have the right to opt out of these communications at any time. We only disclose your personal information to third parties where it is necessary to provide our services, such as to secure payment gateways, cloud storage providers, or IT support services. These service providers are often located overseas, including in the United States and Japan, and we take reasonable steps to ensure they handle your data with the same level of protection required by Australian law.

Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and to request that we correct any inaccuracies. If you wish to access or update your information, please contact our Privacy Officer using the details provided on our website. We take reasonable technical and organizational steps to protect your personal information from misuse, interference, loss, and unauthorized access or disclosure. This includes using encryption for data transmission and maintaining secure internal access controls. In the event of a data breach that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

If you have a complaint about how we have handled your personal information or believe we have breached our obligations under the Privacy Act, please contact us directly. We will investigate your complaint and respond to you in writing within a reasonable timeframe, typically 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner. We may update this privacy policy from time to time to reflect changes in our practices or legal requirements, and the most current version will always be available on this page. By continuing to use our website, you signify your acceptance of this policy and our data management practices.